Service
Maintenance & Support
An ongoing relationship for the small changes, the odd problems, and the things nobody else has time for.
Overview
Most websites don't fail dramatically. They drift — a broken form nobody noticed, a page that stopped being accurate, an update deferred so long it becomes risky to apply.
Ongoing support exists to catch that drift: routine content changes handled quickly, and a real person to investigate when something odd starts happening.
What's included
- Content updates, new pages and small changes as you need them
- Backups verified by restoring them, not just by confirming they ran
- Issue investigation with a plain-English explanation of what was wrong
- Regular reporting on site health, traffic and search performance